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                          Cannot log in issue (0 viewing) 
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                          TOPIC: Cannot log in issue
                          #78514
                          djcata (User)
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                          Cannot log in issue 11 Years, 1 Month ago  
                          Hello,

                          here are my issues: when I try to connect to the altbierbude lobby, I either get the "general error" message or "could not connect to the server".

                          I had this issue before, searched around the forum. Reinstalling the game (steam) didn't work, so I updated my lobbyname (djcata), created a new in game user name (dj cata), checked the licence in the autoupdater and, it worked for two times.

                          An hour later (now), the issue is back.
                          I have tried installing the lobby fix from the downloads, that didn't work.

                          It seems GT Legends has an issue with the serial, I did get a couple of errors previously - invalid cd key, althrough I entered it correctly.

                          Thanks!
                           
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                          #78515
                          djcata (User)
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                          Re:Cannot log in issue 11 Years, 1 Month ago  
                          Managed to fix it by trying to make a new on line user - got the "invalid cd key" error, re-entered the same key and everything works again, but probably the issue will come back.

                          What can be done, so I won't have to re-enter the cd key over and over?

                          Thanks!
                           
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                          #78535
                          lowspeed (Visitor)
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                          Aw: Cannot log in issue 11 Years, 1 Month ago  
                          1. Use the Online key, not the CD key.

                          2. Decide, if you want to run GTL in "user" mode or "admin" mode. If you find your way to run GTL, don't change it.

                          3. It will not help you, to create many accounts in the lobby.

                          4. Type your password correct. You can check it in the .plr file.

                          5. Lobby name and lobby access are independent from your profile in GTL.

                          6. The online key is stored in the windows registry. Do you use tools to clean the registry?

                          Good luck.
                           
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                          #78727
                          djcata (User)
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                          Aw: Cannot log in issue 11 Years, 1 Month ago  
                          OK just spent like 4-5 hours on this!!!!

                          You have a major problem.

                          I have the <<< STEAM >>> version.

                          Each time I wanted to connect to the altbierbude lobby I would get the "General Error" message, so I had to try and create a new Username (not actually really creating it!!!) to get the "Invalid CD KEY" error, then I would enter the KEY and everything worked fine.

                          Then, I did a really STUPID thing - applied the 4gb patch, and the game started acting crazy again. Everything I do I get the "Error: Could Not Connect to Server", and "registration failed could not connect to the server" if I try to register a new account.

                          Tried deleting the gtl profile - didn't work.
                          Tried deleting the gtl profile and making a new lobby user - did not work.

                          Tried deleting the reg key - I readded my key - didn't worked.

                          Pinged gtl-lobby.bierbuden.de - works perfectly! 47 ms average ping.

                          I disabled all antivirus, searched everything, google is my friend etc NOTHING!

                          HELP!
                           
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                          #78728
                          rdjango (Moderator)
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                          Aw: Cannot log in issue 11 Years, 1 Month ago  
                          Hello,

                          to get a solution for your Problem:

                          Which Windowsversion do you use?

                          What about your hardware? In some cases the problem was the harddisk especially when it works only sometimes.

                          cheers
                          rdjango
                           
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                          #78736
                          djcata (User)
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                          Aw: Cannot log in issue 11 Years, 1 Month ago  
                          Hi,

                          thanks for the help - managed to fix it.

                          First, "Could Not Connect to the Server" problem:

                          My antivirus - NOD32 was to blame. I had previously added GT Legends to every possible exception list, but the antivirus "forgot" that.

                          Second, having to enter the serial every time:

                          Steam is to blame - the serial is stored in the registry, and Steam modifies it every time the game is started, adding "-" to it. So I went inside regedit and modified the permissions for the keys, so Steam cannot modify it.

                          Here's how:

                          (1) When you start up the game, at the Main Menu, click on "Multiplayer"
                          (2) Now click on "Internet"
                          (3) Click on "Register"
                          (4) It will now ask you to create the following - Username, password, confirm password, and email address. Go ahead and enter these, and click on the arrow to proceed. It displays the message "Please wait".
                          (5) You'll get the message "Invalid Key". Ignore that and now enter your login details (username, password) that you just created. It will eventually come back again with "Invalid Key". Now, go back to the Main Menu.
                          (6) Click on "Multiplayer" again
                          (7) Click on "Internet" again
                          (8) Now, it will ask you for the serial number. Enter the CD key as given you when you either start the game through Steam or click on the "CD Key" option on the right of the game's page in your library. Enter the key using CAPS for the letter, with NO hyphens (dashes) between them.
                          (9) Now attempt to log in again. After the "Please Wait" message it should be successful and bring up the multiplayer screen/server listing, etc.
                          (10) If it still comes back with "Invalid Key", repeat from step 1 again. DON'T try from step 6, as the game will not ask you for a key.


                          I found this solution on the steam forum here.

                          I am using Windows 7 64 Ultimate with Service Pack 1, and my rig is an i7 4820 with 32 GB ram, AMD Graphics R9270X, and I'm running GTL off an external eSata HDD.

                          I posted this in case somebody else has the same problems.
                           
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                          Last Edit: 2014/03/30 13:47 By djcata.
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